## Information We Collect
When you visit the Site or use the App, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site or use the App, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site or the App, and information about how you interact with the Site or the App. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site or the App, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site or the App.
Additionally when you make a purchase or attempt to make a purchase through the Site or the App, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”
### Information You Provide
– When you download and use our app, we may collect information that you provide directly to us, including but not limited to your name, email address, phone number, and other contact or profile information.
### Usage Information
– We may collect information about your use of the Service, including your interactions with content and advertising, log files, device and connection information, and cookies.
### Device Information
– We may collect information about the device you use to access our Service, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
### Location Information
– With your permission, we may collect your precise location information if you use location-based features of the Service.
### Information from Other Sources
– We may receive information about you from other sources, such as third-party services, and combine that information with the information we collect directly.
## How We Use Your Information
We may use the information we collect for various purposes, including but not limited to:
– Provide, maintain, and improve our Service.
– Respond to your comments, questions, and requests.
– Monitor and analyze usage patterns.
– Send you updates, technical notices, security alerts, and support and administrative messages.
– Conduct marketing and promotional campaigns.
– Detect, investigate, and prevent fraudulent or unauthorized activity.
## Sharing of Your Information
We may share your information as follows:
– With third-party service providers that provide services on our behalf.
– With third parties for marketing or advertising purposes, as permitted by law.
– With third parties for legal, protection, and safety purposes.
– With affiliates and subsidiaries.
We take reasonable measures to help protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.
## Account Deletion
If you want to delete your web/app account, please reach out to our Customer Support for assistance with your request.
## Usage of our AI Chatbot
Our AI chatbot is a powerful tool that can be used for a variety of purposes, but it is important to use it responsibly. Please note that our AI chatbot is not a human being and does not have the ability to understand or protect confidential information.
Do not enter any confidential information into our AI chatbot conversations, such as:
Credit card numbers
Social security numbers
Other personal or financial information
If you have any questions or concerns about this policy, please contact us.
### Additional Tips for Safe Use of Our Chatbot
Be mindful of the information you share with our AI chatbot.
Do not share any personal or financial information that you would not want to be made public.
Be aware that our AI chatbot is still under development and may generate inaccurate or misleading information.
Verify any information generated by our AI chatbot with a reliable source before relying on it for any purpose.
Thank you for using our AI chatbot responsibly!
## Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@fallriverfloristsupply[.]com or by mail using the details provided below:
119 Cove St, Fall River, MA, 02720, United States